After-Sales Service Policy

For all products under normal use and maintenance within the warranty period, if any problems or malfunctions occur with the product''s components, materials, or functionality, and if verified, we will provide free warranty service.

This warranty does not apply to the following situations:
A. The product has expired;
B. The user fails to follow the instructions in the product manual, causing damage;
C. Unauthorized disassembly, repair, or modification of the product;
D. Failure to provide the warranty card and purchase receipt;
E. Product failure or damage caused by force majeure such as natural disasters (e.g., earthquake, fire).
 

Note: After-sales warranty service does not include product transportation costs and does not provide on-site repair services.


After-sales contact information
After-sales telephone: (86)020-81008402      /        After-sales address: Jinsheng Building, No. 2 Jinbao Road, Shijing Town, Baiyun District, Guangzhou City
Advisory

Tel

Contact Number

(86)020-8748 6754

Wechat

E-mail

Global Southern Division

623574069@qq.com

Global North Division

manager@rinkege.com

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